1. Who We Are

This Privacy Policy explains how WOOD TECH SOLUTIONS SRL processes personal data collected through the sonotiz.md website.

Data controller:
WOOD TECH SOLUTIONS SRL
IDNO: 1017600040010
VAT code: 0309521
Registered address: Republic of Moldova, Chișinău, Muncești str. 801, MD-2029
E-mail: info@sonotiz.md
Phone: +373 69 212821

The Sonotiz showroom for visitors and consultations is located at Stradela Muncești 1, Chișinău. The showroom address does not replace the registered address of the controller.

2. What Data We May Collect

Depending on how you use the website, we may collect data you provide directly to us, including: your name, email address, phone number, company, address, subject of enquiry, message content, and other information you choose to share.

The website may also process technical data necessary for its operation and security, such as IP address, browser and device information, date and time of access, and information generated through cookies or similar technologies.

3. Purposes of Processing

• respond to enquiries submitted through the website, by phone or by email;
• provide technical consultations and information about Sonotiz products;
• send prices, commercial offers and requested documentation;
• manage relationships with prospective customers, clients and B2B partners;
• fulfil applicable legal, accounting and tax obligations;
• ensure the operation and security of the website;
• send, solely on the basis of consent, news, product information and special offers from Sonotiz.

4. Legal Basis

• steps taken at the request of the data subject prior to entering into a contract;
• legal obligations applicable to WOOD TECH SOLUTIONS SRL;
• the legitimate interests of the company;
• the consent of the data subject, when this is requested.

5. Marketing Communications

Sonotiz does not run regular marketing campaigns to persons who submitted a simple enquiry. Consent for marketing communications is optional and may be withdrawn at any time by contacting info@sonotiz.md.

6. Recipients of Data

Data is used within WOOD TECH SOLUTIONS SRL and is accessible only to persons who need it. Data may be accessed by technical providers that ensure website operation, hosting, email services and security.

7. International Transfers

If data is transferred to recipients in other countries, WOOD TECH SOLUTIONS SRL will ensure compliance with Law No. 195/2024 requirements and application of appropriate safeguards.

8. Retention Periods

• Enquiries not leading to a commercial relationship: up to 12 months;
• Prospective customer data: up to 24 months from last interaction;
• Customers, orders, contracts: as required by applicable legal obligations;
• Marketing consent data: until consent is withdrawn.

9. Your Rights

Under Law No. 195/2024, you have the right to access, rectify, erase, restrict, object to processing, and data portability. Contact us at info@sonotiz.md. You may also lodge a complaint with the CNPDCP.

10. Provision of Data

Providing data through contact forms is voluntary. Certain contact details are necessary to respond to your enquiry.

11. Automated Decision-Making

WOOD TECH SOLUTIONS SRL does not use exclusively automated decision-making processes through sonotiz.md.

12. Cookies

The website uses strictly necessary cookies and, if enabled, optional cookies for analytics. Optional cookies will only be activated in accordance with your choice. Cookie preferences can be changed through the Cookie Settings option.

13. Data Security

WOOD TECH SOLUTIONS SRL applies reasonable technical and organisational measures to protect personal data.

14. Changes to This Policy

This Policy may be updated when data processing practices or legal requirements change. Last updated: 11 September 2026.